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AI
AI Voice Agent for Education

The AI Voice Agent
enrollment teams run on

Mio AI Voice Agent calls, qualifies, follows up, and reactivates student leads, at any volume, in any language, 24/7. So your teams show up only where human judgment actually matters.

For this demo, Mio AI will call as an admissions counselor in 10 seconds
Mio AI Voice Agent
Trusted by leading institutions and EdTech platforms across India
Goldenbee Global Goldenbee Global IMS Jaipuria School of Business JKBS The Lexicon Lovely Professional University Ramaiah University Rishihood University Goldenbee Global Goldenbee Global IMS Jaipuria School of Business JKBS The Lexicon Lovely Professional University Ramaiah University Rishihood University

Don’t take our word for it.
Hear real calls from real institutions.

Calls pulled from real deployments across institutions. Hear Mio AI across agents, languages, and situations your team faces every day.

Select a scenario to hear it
ENGLISH HINDI HINGLISH
0:00
Lead Qualification Agent
First call to a new inquiry, English
EN
Lead Qualification Agent
Help to Qualify lead, Hinglish
HG
Lead Reactivation Agent
Reactivating a cold lead, Hinglish
HG
Lead Exam Reminder
Remind exam sechudle, Hinglish
HG
Interruption-tolerant
Handles cross-talk, pauses, and mid-sentence topic changes, exactly like a trained counselor would
Intent-guided conversations
Every response moves the conversation toward the next enrollment action, not just the next question
Call-back capture, with context
Takes call-back requests, captures the full conversation context in CRM, so the next human counselor walks in fully prepared

There’s AI that calls.
And then there’s AI that calls with context.

Mio AI Voice Agent isn’t a standalone dialer. It lives inside Meritto CRM. Every call is already informed by the student’s full journey before a single word is spoken.

A standalone AI voice agent
AI Agent
“Hi Rahul, this is an AI assistant from the admissions team. I can see you submitted an enquiry with us. Are you still interested in joining this year?”
AI Agent, after Rahul says yes
“Could you tell me a bit more about where you are in the decision process? Have you explored any other colleges?”
What it does not knowThat Rahul visited campus 3 weeks ago. That a counselor noted he was close to deciding but waiting on scholarship clarity. That his last message was left on read 11 days ago.
VS
Mio AI Voice Agent, CRM-native
Mio AI Voice Agent
“Hi Rahul, this is Mio from Demo University. I know you visited our campus last month and spoke to our counselor about the MBA Finance scholarship. Just wanted to follow up since we have not connected in a while. The scholarship deadline is this Sunday.”
Knew about the campus visit and scholarship query
Referenced the exact reason he had not decided yet
Created urgency without sounding generic
What Mio knew before the callCampus visit date, counselor note on scholarship query, last touchpoint timestamp, lead stage, and every prior interaction, all from Meritto CRM.
100%
Context before the call connects
Lead stage, program interest, counselor notes, last touchpoint. Mio has all of it. Every time.
0
Manual CRM updates after a call
Call summaries, stage changes, and follow-up tasks are written back to CRM automatically.
1
System for calls and conversions
No dashboard-switching. Dial-to-enrolment reporting lives where your team already works.

Built for every stage of
the student enrollment journey

AI voice agents built to execute work across different stages of the student enrollment journey, so no lead falls through and no follow-up is missed.

Lead Qualification

Lead Qualification Agent

Reaches out to new inquiries, asks the right questions to qualify instantly, and hands your counselors a prioritised list of students who are genuinely ready to engage.

Asks smart qualification questions based on program and eligibility
Scores and prioritises leads before your team starts their day
Lead Reactivation

Lead Reactivation Agent

Re-engages leads that went cold with warm, contextual calls that reference their program, prior conversations, and where they dropped off. Not a generic follow-up.

Picks up exactly where the last counselor conversation left off
Revives dormant pipeline and improves marketing ROI
Auto Reminder

Auto Reminder Agent

Sends timely, contextual reminders for fee deadlines, document submissions, exam slots, and counseling appointments so your team stops chasing and students stop missing.

Triggers reminders based on lead stage and upcoming deadlines
Reduces no-shows and deadline drops with zero manual effort
AI Callback

AI Callback Agent

When a student missed the AI call and calls back, no query hits a dead end. Mio answers every callback, closes the loop completely, and captures everything in CRM so the next counselor walks in fully briefed.

Picks up with full context from every prior interaction
Logs call context in CRM so the next counselor is briefed

Speaks the student’s language.
Sounds like your brand.

Indian enrollment is multilingual. Mio is built for that, switching between English, Hindi, and Hinglish mid-call based on how the student responds. Automatically.

🇮🇳Hindi
🇬🇧English
Hinglish
+ more on request
🎙️ Hear Mio in Hinglish, Higher Ed
0:00Lead Reactivation · Hinglish
24/7
Calling within TRAI-compliant windows, without any team bandwidth constraint
500ms
Response latency for uninterrupted conversation, no awkward pauses

Mio AI doesn’t stop when the call ends.

Every conversation triggers intelligent next steps. Every interaction is tracked, analyzed, and surfaced so your team always knows what’s happening and what to do next.

Post-Call Intelligence
Intelligent post-call actions, just like your best counselor would do
Mio does not stop at talking. Every conversation triggers intelligent next steps, no manual work, no lost context.
Auto-generates call summaries from real conversations
Schedules the right follow-up action inside CRM
Updates lead stages and statuses instantly
Built-in reporting and insights
Analytics & Reporting
Built-in reporting that goes beyond what humans could do
Every interaction tracked, analyzed, and surfaced so you can proactively optimize performance and improve conversion.
Sentiment analysis to understand caller tone and engagement
Track ROI through dial-to-conversion insights
Every call recorded with full transcripts for compliance
Built-in reporting and insights

Enrollment teams that run on Mio

Christ University · Bangalore
Managing 10,000+ annual inquiries across undergraduate and postgraduate programmes
“Our work just got easier with Mio. Before, we were wasting time on junk leads and losing potential candidates due to delayed responses. Now we’re faster, our team focuses on the right leads, and we’re seeing conversions we didn’t expect.”
NC
Neenu Chacko
Admission Counselor, Christ University
Christ University
Read the full case study →

Why stop at calling?
Mio AI goes beyond the phone line.

Explore the broader suite of Mio AI agents, purpose-built for education, each designed to take over high-frequency, high-impact tasks across the enrollment journey.

Mio AI Guide
Your always-on chat agent for student engagement
Multilingual AI chat agent that lives on your website and student portal, answering questions, qualifying leads, and guiding students 24/7 without human intervention.
Know more Mio AI Guide
Mio AI Coach
Your personal strategist for every counselor
Embeds intelligence directly into counseling workflows, analyzing leads, reading intent, and recommending the right action to convert faster at every touchpoint.
Coming soon
Mio AI Guide

Enterprise-grade security with guardrails.
The way it should be built for institutions.

Mio AI Voice Agent operates within clear, configurable guardrails. You control what it accesses, what it says, and where your team steps in. Trained only on approved content. Compliant by design.

AICPA
ISO
GDPR
ISO 2007

Questions you’re probably thinking

What is an AI Voice Agent?

An AI voice agent is a software system that makes and receives phone calls autonomously, using AI to understand what a person says and respond in natural, conversational language without a human on the other end. Unlike IVR systems that follow fixed menus, AI voice agents understand intent, handle open-ended questions, and adapt their responses in real time.

What is Mio AI Voice Agent?

Mio AI Voice Agent is a conversational AI calling solution purpose-built for student enrollment. It automates outbound calls across the full enrollment journey—from qualifying new leads, reactivating cold ones to sending reminders, and answering callbacks—all with full context from Meritto CRM, in multiple languages.

How is Mio AI Voice Agent different from other AI voice agents in the market?

Most AI voice agents are standalone tools that connect to your CRM via API after a call ends. Mio is built inside Meritto CRM, which means every call starts with the student’s full journey—their lead stage, program interest, counselor notes, and last touchpoint already loaded. That’s not a feature difference. That’s an architectural one.

How is Mio AI Voice Agent different from a traditional IVR system?

IVR systems follow fixed scripts and force students through menu trees. Mio AI Voice Agent holds a real, two-way conversation—it understands what a student says, responds contextually, handles objections, answers questions, and moves the conversation toward the next enrollment action. Students do not know they are not talking to a person.

What can Mio AI Voice Agent do for an enrollment team?

It handles the calls your counselors should not have to make—first-touch qualification of new inquiries, follow-up with leads that went cold, reminders for fee deadlines and document submissions, and answering callbacks from students who missed an AI call. After every conversation, it updates the CRM automatically. Your counselors get a prioritised list of students who are ready to talk.

Which languages does Mio AI Voice Agent support?

Mio supports English, Hindi, Hinglish natively and more on request. It can switch between languages mid-call based on how the student responds automatically, without any configuration per call.

Is Mio AI Voice Agent compliant with TRAI regulations?

Yes. Mio AI Voice Agent operates within TRAI-defined calling windows and respects do-not-disturb preferences. All calls are made within permissible hours, and the system is configurable to align with your institution’s specific calling policies.

How quickly can Mio AI Voice Agent be deployed?

Since Mio is built inside Meritto CRM, there is no separate integration to build. Setup involves configuring your calling flows, training Mio on your institution’s knowledge base and program details, and assigning a dedicated number. Most institutions are live within days of onboarding.

Hear Mio call you.
In under 10 seconds.

A real AI enrollment conversation, built for your students, powered by your CRM context.